"So often people take the time to complain, but rarely take the time to commend. It is with great pleasure that I take this opportunity to share my experience with Cheryl Coghlan with you.
I met Cheryl at a point of desperation. My husband and I have enjoyed our home for 35 years, but it was time to sell, and my husband was reluctant to leave. My husband had two friends who are real estate agents, in addition to having met with other agents whom he had refused. What stood out about Cheryl and separated her from all the other agents is that she was more concerned about us then herself.
Cheryl immediately understood how overwhelmed I felt about the task ahead of me. She gave me focus, identifying patiently what the priorities were, providing lists, suggestions and contact information for trades' people I would required to complete the work that needed to be done. When my house was decluttered, Cheryl helped with ideas on how to present my house to its best advantage. When I communicated my concern about my indoor cats escaping, Cheryl worked with me to ensure the safety of my pets. Cheryl was in sync with my needs from the day she met me.
By coincidence my next-door neighbors, who were in a similar situation as us, decided it was also time for them to sell their house. I had suggested that we use the same agent, but they had already signed with the "neighbourhood expert" (who had tried to sell their house two years earlier and failed). My neighbour was constantly stressed out. She remarked, "how come your agent is always there?" Her agent was never there. On the day of the first open house, another agent was sent to host the event and for an unexplained reason had to leave the open house briefly, leaving my neighbour to meet the people coming in to the open house. Not only was Cheryl at every open house, she never put me or my husband in a position that we weren't comfortable with, and often went out of her way to lend a helping hand with last minute details as we prepared our house for showings.
I think very highly of Cheryl. The style in which she acts, interacts and handles business instills confidence in her ability to handle any situation. I followed her recommendations without fear, and all the while I felt like I had a sister beside me. I always knew Cheryl's primary concern was our well-being. I will always recommend her and take every opportunity I have to tell of my experience with her.
I would strongly recommend Cheryl to anyone looking for a customer focussed agent who offers extraordinary service."
It is with gratitude and pleasure that I share comments on my experience with Cheryl Coghlan, both as my selling and listing realtor.
My first experience with Cheryl was when I wanted to move to Toronto to be closer to my daughters and grandsons. Not an easy task especially since I was determined to find exactly what I wanted. This is where Cheryl’s litany of virtues started to shine through. She has a perfect balance of professionalism, good humour, understanding, diplomacy and patience which was needed as I kept saying “I will know it when I see it”. In addition, she was wasn’t afraid to point out potential issues. We viewed an incredible number of homes before I found the perfect gem.
This led to the sale of my house which needed to be listed and sold as soon as possible. The experience at each stage of the sale was excellently handled by Cheryl. She gave suggestions for staging, had a home inspection completed with followup to remediate any issues, use of a professional photographer to mention a few of the touches she brings to her clients. She maintained communication with me during the whole process of showings and was always available to answer my questions. During this phase, all these tasks were accomplished with competence and integrity. My home was sold very quickly. Mission accomplished.
Not long after I bought my condo, my 99 yr. old mother hurt her back and hip. The result was an extended stay in the hospital and she would need to move to a retirement residence when she was released. Once again Cheryl came to my rescue. Her knowledge and understanding was my anchor. I am pleased to say that she worked her magic for my mother as she did with me.
I found working with Cheryl a joy and knew she was there to help me every step of the way. She emanates a sense of trust-worthiness that makes you feel very secure during what is, without a doubt, a very involved process. A consummate professional with a multi-faceted knowledge of real estate, she puts her clients’ interests far above her own. Based on my experiences, I highly recommend Cheryl Coghlan.